Amy Dunphy, MPH
Being a Motivating Change trainer is one of the highlights of my job. I feel honored to both teach and practice something that is substantial, proven, and effective.
The part of the model that speaks to me most is listening and personal style. In my experience, when we feel truly heard and seen, we are more likely to connect on a deeper and authentic level. This depth of understanding enables us to explore and act upon what matters most to us as individuals.
In RHE, I am a Senior Consultant for Life Care Planning, Palliative Care, Hospice and Bereavement. I also have lead work in PHASE, hypertension, high cholesterol, Multifit (now called Cardiac Rehab), and cardiothoracic surgery. In my earlier years with Kaiser Permanente, I was a Clinical Health Educator.
On a personal note, I love playing with my three young children, spending time with my husband and friends, and being physically active.
Bonnie McDonell, FNP/PNP
I am a family and pediatric nurse practitioner working at Kaiser Permanente, Santa Rosa. In my practice, I work with lactating moms, teenagers, and overweight children.
What thrills me in the Motivating Change trainings is opening up new possibilities for other care providers. These skills provide ways to enhance patient outcomes and our own level of satisfaction with our work.
I enjoy reading, writing, hiking, and looking into the faces of newborns!
Courtney Farris, MA
I work telephonically as a Wellness Coach for Kaiser Permanente supporting our members in making changes in weight management, stress reduction, healthy eating, physical activity, and quitting tobacco. On a daily basis I see Motivating Change in action and am privileged to walk alongside my clients as they connect with their inner resources and make lasting change.
It is an honor to connect other clinicians with this powerful tool. Motivating Change helps our members in finding ways to make changes that fit within the context of their own lives. As people talk about why they want to change, how they want to change, and what might get them there they connect with their own strength. It is beautiful to watch. This is why I am passionate about sharing Motivating Change with others.
Besides my wonderful career I am grateful for the time I get to spend with my family hiking, running in costumes (with tutus and wigs, the sillier the better!), hula hooping, cooking, and traveling. Lucky for me we all share similar interests!
Gina Rago, MSW
I have worked at San Rafael Kaiser as a Case Manager in Complex Chronic Conditions since 2003. I have a Master’s degree in Social Welfare with a speciality in gerontology and thoroughly enjoy working with my patient population. I work closely with patients and their families to help them plan for the longterm. Some of my duties include helping patient’s navigate the Kaiser system, coordinating community resources, home safety evaluations, working with community partners to ensure patients’ needs are met, arranging caregiver support, and completing Advance Directives and POLST forms. In addition, I co-facilitate a ‘Caring for Loved Ones with Memory Loss’ class in San Rafael.
I became a trainer for Motivating Change in 2004, spending a few years also facilitating the Motivating Change in Groups class. I like working with patients at various levels of readiness and being able to tailor each intervention to the patient’s needs. I enjoy working with groups because I learn from the class participants. Peer group learning is always a fun, exciting process.
My hobbies include cooking, walking, photography, reading, and spending time with my family.
Hope Levy, MA
Hope Levy promotes a strengths-based approach to health education as facilitator of KP health education classes including Healthy Weight, Pre-diabetes and You, Healthier Living with Chronic Conditions and First Steps Advanced Directives. Hope also helps other professionals improve their facilitation skills through Motivating Change in Groups.
In addition to her work at Kaiser, Hope is on the faculty of City College San Francisco’s Encore Learning Program, and is the founder of There’s Always Hope Consulting, specializing in helping develop and deliver customized programs to promote positive aging for communities, organizations and individuals. Hope holds an MA in Gerontology and an MA in Special Education from San Francisco State University.
My true passion, since 2000, has been successfully motivating a wide variety of Kaiser Permanente members to permanently quit smoking throughout the Bay Area. – and what a tough group to motivate! In addition, since 2012, I am excited to lead the Total Joint Replacement Surgery classes in Redwood City, avidly helping members on their journey to acquiring new hip and knee joints.
Like many MCG trainers, I too participated in Motivating Change in Groups soon after joining Kaiser and was so impressed, not only with how the training improved my facilitation skills and organized my class content, but mostly with seeing the tremendous impact it made in my classes! I am thrilled to be able to work with the best trainers at Kaiser, and share my passion for facilitating groups and motivating people to achieve their best.
I also thoroughly enjoy raising my family, volunteering in the community, latest high-tech trends, arts of all kinds, teaching German, growing roses, anything outdoors including camping and hiking to the peaks of Mounts Whitney, Shasta, Lassen, and Half Dome – and I mostly enjoy nothing better than a good laugh often!
Kathleen Collins, MA
Kathy Collins has a masters in psychology and first became passionate about MI while working as a case manager for at-risk youth in Contra Costa County. Discovering the power of connecting young people with their own vision and values as the catalyst for behavior change left a lasting impact on how she views her role in another person’s change process. She had the opportunity to further her MI skills while completing the Integrative Health Coach program at Duke University.
Now, in her current role as a Wellness Coach at Kaiser Permanente, Kathy is delighted to continue deepening her practice and looks forward to sharing the magic of Motivating Change with other health care practitioners!
Michael Cox, MS
I currently work with Kaiser Permanente’s Community Benefit Programs. We have often funded (and I have provided) Motivating Change trainings to staff at various community partners sites such as medical centers and community clinics.
It is always new for me! I always seem to learn something in each training. As song goes in “The King & I”, “and by your pupils you’ll be taught.”
Travel is my thrive experience of choice.
Mindy Boccio, MPH
Motivating Change Program Lead
Each time I conduct a workshop, I am so appreciative and enlivened. Teaching Motivating Change gives me the opportunity to share a counseling model that can both support clinicians to enhance change in their clients/patients and increase their satisfaction in their role. I learn something new each time I train thanks to the talented clinicians I meet during each training.
When I’m not working, I spend time running outdoors and playing with my daughter. I love to kick up my feet with a good glass of red wine, listen to jazz and dive into a favorite book.
Moj Makki, MHA
Moj Makki has been with Kaiser Permanente since 2001 and her roles have ranged from Clinical Health Education, Employee Wellness and Worksite Wellness coordination. Currently she is a Project Manager for the CREATE Wellness Study for the Division of Research. Moj has a Masters degree in Health Care Administration, specializing in Counseling Education from San Jose State University.
Moj is passionate about change. Giving back has been her personal and professional goal for the past few years and it’s been the best thing she could have done for herself. Her current role in research is aligned with her passion for change. Using motivational enhancement techniques, Moj positively encourages patients to choose their path towards better health. Within her study, she aims to perfect her motivational interviewing techniques and is currently training other educators to do the same. The CREATE Wellness study has been the perfect platform for Moj to continue learning and growing in her career.
Becoming a “Motivating Change in Groups” trainer has fallen in her path and she couldn’t be more ecstatic! MCG blends well with her passion for change and will teach her to guide patients towards accepting healthier changes on a larger level.
Nicole Florez, MA
As a Spanish Bilingual Wellness Coach for Kaiser Permanente, I am thrilled to be supporting patients as their partner in making healthy changes. It is an honor to work “in the trenches” with patients and serve as a witness to their empowerment though lifestyle transformation in the areas of healthy eating, physical activity, weight management, stress management, and quitting smoking.
What I love about facilitating Motivating Change is that I get to take what I do daily with patients and share the model with other providers who also impact patient lives. It excites me that sharing this model can have a ripple effect in making others healthier and happier.
What makes me “thrive” is spending time in nature, hosting dinner parties, traveling to foreign locations that involve beaches and balmy weather, moving my body, and giggling with my baby daughter.
As a Senior Consultant in Regional Health Education (RHE), Rashel has been instrumental in the development and implementation of the Wellness Coaching Center in Northern California. She has overseen the expansion of Wellness Coaching Services, including coverage into the Kaiser Permanente Mid-Atlantic States, establishing cross-regional documentation in KPHC. She guides and oversees TPMG’s Clinical Health Educators and Wellness Coaches across the region and provides quality feedback, mentoring and support. Part of her role at Regional Health Education includes consultation and training for communication excellence, motivation and adult behavior change. She is an active instructor for RHE’s behavior change training programs, teaching ancillary and community providers throughout Northern California.
Rashel joined Kaiser Permanente in 1999, as a Clinical Health Educator. Prior to that, in addition to working as a Human Resources Specialist at a Biotech firm, she was an active volunteer for KP teaching classes, leading multiple support groups and providing comfort and education to newly-diagnosed diabetic children and their parents. Rashel has spent the last 16 years advancing her knowledge and experience in behavior change, adult learning theory, communication excellence, consultation and project management. She spends her free time with her husband and children, and finds rest and rejuvenation by reading, coloring, walking her dog and practicing yoga.
Sabine Schenck, MS
I am the Program Manager for the Medical Weight Management Program in Daly City. In addition to managing, I have also facilitated many different classes for the past 19 years, including behavioral health classes, chronic conditions classes, and medical weight management groups. I am passionate about teaching patients to make behavior changes that are important and useful for them and use motivational interviewing techniques in all my classes.
I have been a trainer for Motivating Change in Groups for the past 10 years and I enjoy facilitating training seminars. I love the collaborative training environment and I always leave with new ideas and insights from participants and my co-facilitator. My favorite part of the training is addressing difficult situations in the group environment.
I am married, have two adult sons and two dogs. I love walking, hiking and working out at the gym.
Susan Lebe, MS RD
Motivating Change in Groups Program Lead
As a Motivating Change and Motivating Change in Groups trainer, I thoroughly enjoy my role as a behavior change counselor, group facilitator, and trainer. I truly believe that everyone can develop skills and increase their comfort and confidence as behavior change facilitators. And, we can have fun doing that!
I began my career with Kaiser Permanente as a Clinical Nutritionist in the San Francisco Medical Office, followed by working as a Diabetes Care Manager in the Diablo Service Area. Currently, I’m a Senior Consultant in the Regional Health Education Department of TPMG. I’m fortunate to lead the talented Motivating Change in Groups training team. I’ve had the wonderful opportunity to work with staff and clinicians who promote health education and facilitate behavior change in a variety of Kaiser Permanente settings.
How do I thrive? By spending time with family and friends and laughing. I enjoy cooking with others, sharing a delicious meal, music and the outdoors.
Tim Regan, LCSW
I am a born-and-raised San Franciscan who is committed to the restoration of empathy as a cultural skill everywhere people communicate. I have been practicing healthy lifestyle counseling with individuals and groups as a Clinical Health Educator at Kaiser Permanente San Francisco since 2005, and leading training in Motivational Interviewing for clinicians at Kaiser Permenente Northern California since 2002. I am also licensed as a Clinical Social Worker, and I have an independent practice offering healing for relationships between people, and for creating peace within one’s self. I love working with people from all traditions and cultures, who are seeking a better way of being with eachother and collaborating in the challenging work of our time (the protection and regeneration of all life and the resources that give life). I am also a Certification Candidate with the Center for Nonviolent Communication. I bring an open, joyful, and deep capacity to accompany each person through their own journey of self-knowledge, acceptance, and action.